Lady Accuses GTBank Employee Who Helped Set Up Her App Of Stealing Her N600k

Lady Accuses GTBank Employee Who Helped Set Up Her App Of Stealing Her N600k

Ngozi Njoku, a Lagos-based trader, has accused a Guaranty Trust Bank (GTB) employee in Egbe, Lagos, of defrauding her while ostensibly assisting her. Njoku also accused the bank of protecting an employee whose name she didn’t recognise. She went to the branch on March 18 to upgrade her account’s daily transfer limit, she told Our correspondent .

A male employee asked her to use the bank app after she explained why she was there.

When she told the staffer she couldn’t use the app, she said they asked for her card and pin to help her set up an account. He completed the task successfully, and she returned to her home. “However, the next morning, I received four debit alert messages totaling N600,000.” What I saw astounded me because nothing like it had ever happened before.

She told Our correspondent , “I knew it had something to do with registering the app and the man who helped me.”

“After I left the bank, I didn’t use the app for any transactions.” He informed me that the app would only function after 24 hours. My money was transferred to three different people.”

Njoku claims she went to the bank on March 22 to express her dissatisfaction with what happened over the weekend, but the bank shielded the employee from her and gave her poor reasons why she couldn’t see him. “From what I can tell, they’re attempting to protect the employee who downloaded the app for me.” He installed the app on my phone by himself. He entered the one-time password that they sent to my phone. Because I didn’t know how to use the app, he took care of everything else,” Njoku explained.

She claimed that some police officers asked the bank to bring the employee in for questioning, but the bank refused. Rather, she claimed, GT Bank shielded him by claiming the order came from their headquarters. “At this point, the branch has completely removed itself from the situation. All of my requests for the bank to assist me in recovering my funds from the staffer were denied. She stated, “This money belongs to a group of women, and I am unable to pay.”

Our correspondent tried calling GT Bank’s customer service number, but it was disconnected. At the time of publication, they had not responded to an email sent to them.